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When is live customer service available?

A friendly representive is waiting to answer your questions. We're here everyday from 7 AM to 11 PM Central Time (with the occasional break for holidays, of course).

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How can I get help by telephone?

Give us a call if your question is time senstive or if you just want to hear a friendly voice. You can reach us by phone at 1-800-874-1001.

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Can I email my questions or concerns?

Email is the best way to contact us. Just send a message to info@365sport.com, and we'll have an answer for you within 48 hours. For the fastest response, be sure to mention "World Rugby Shop" in the subject line and include your name, telephone number, address, and your order number in the message body.

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What is the mailing address?

Please contact us by mail at
World Rugby Shop
Attn: Customer Service
431 US Highway 70-A East
Hillsborough, NC 27278-9334


Please address merchandise returns to
World Rugby Shop Returns
1014 Corporate Park Drive
Mebane, NC 27302

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Do you have a page where I can wade through complex legal jargon?

No business is complete without one. Just take a look at our terms and conditions for all the fine print you can handle.

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