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Can I purchase a gift certificate?

Not sure what to buy for your favorite rugby fan? Gift certificates are the perfect answer. Just click on the gift certificate link in our gift center and choose one of the denominations listed there. We will collect the recipient's email address at the time of purchase, and email the gift certificate within three days of purchase. This purchase is non-refundable.

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How do I use my gift code?

Congratulations, if you have a World Rugby Shop gift certificate code, you can use it on the billing page. Scroll down to the bottom of the billing page to see if discount box. Just enter the alphanumeric gift code beginning with '@' and ending with GC (@.................GC) in the space provided. Then click "Apply" to view your new order total. You can use more than one gift code on an order, but you cannot combine gift codes and coupon codes. We accept Visa, MasterCard, Discover, and American Express credit cards for payment of the remaining total.

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How do I use my coupon code?

If you have a World Rugby Shop coupon code, you can apply it on the billing page. Just enter the alphanumeric coupon code in the discount box and click "Apply" to view your new order total. Coupon codes must be used before the expiration date and cannot be combined with any other discount codes. We accept Visa, MasterCard, Discover, and American Express credit cards for payment of the remaining total.

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When does my discount code expire?

Gift certificate codes are valid for at least one year after purchase. Most coupon codes are valid for 30 days. Please check your offer for the expiration date of your coupon codes.

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Can I return my gift certificate for a refund?

Gift certificate purchases are non-refundable. The balance remaining on your gift certificate cannot be converted to cash or refunded upon demand.

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Can you resend a gift code if the recipient doesn't get it?

Most gift codes are retrievable. You will need the order number, date of purchase, and billing information used to place the order. Please contact our corporate offices if you need us to resend your gift code.

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What should I do if my discount code doesn't work?

Please contact our corporate offices if you experience difficulty using a discount code.

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What happens if I lose my gift code?

Gift codes are freely transferable and should be protected like cash. Most gift codes are retrievable, but we cannot restore any missing balance. You will need the order number, date of purchase, and billing information used to place the order. Please contact our corporate offices if you need us to resend your gift code.

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What else should I know about discount codes?

Please contact our corporate offices at 1-888-722-8365 ext. 115 if you require assistance using your discount code. Visit these related pages for more information: payment, returns

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Do you have a page where I can wade through complex legal jargon?

No business is complete without one. Just take a look at our terms and conditions for all the fine print you can handle.

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